Returns and Refunds Policy 

At Tibitine, we aim for your complete satisfaction. If you’re not happy with your purchase, you can return eligible items within 30 days of delivery. Please ensure that items are unworn, unwashed, and in original condition, including tags and packaging.

1. How to Return

• Contact Us: Email tibitinebrand@gmail.com with your order number, item(s) to return, and reason.
• Ship Back: Once authorized, send the item(s) back to us. Return shipping costs are the customer’s responsibility unless the item is defective or incorrect.

2. Refunds

Refunds are processed to your original payment method within 5-10 business days of receiving the returned items. We’ll notify you via email once your refund is processed.

3. Exchanges

Exchanges for different sizes or colors are accepted based on availability. If the item requested is out of stock, we’ll issue a refund instead.

4. Damaged or Defective Items

For damaged or incorrect items, contact us within 7 days of receiving your order, and we will arrange a free return and replacement or refund.

5. Contact Us

For any questions or assistance, reach out at:

Tibitine
Email: tibitinebrand@gmail.com
Website: www.tibitine.com